Shipping policy

Effective Date: January 23, 2026
Website: https://oldsoull.com/

Contact Information:
📞 Phone: +91 7740095682
📧 Email: oldsouledition@gmail.com

At OldSoul, we aim to deliver your orders in a timely and secure manner. This Shipping Policy explains how orders are processed and shipped.

1. Order Processing Time

All orders are processed within 1–3 business days after successful payment.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation once your order is placed.

We currently ship across India.
International shipping is not available at this time (unless stated otherwise on the website).

Standard Delivery: 3–7 business days after dispatch
Delivery timelines may vary based on:
- Customer location
- Courier partner
- Weather or unforeseen circumstances

Delivery times are estimates and not guaranteed.

Shipping charges (if any) will be clearly displayed at checkout before payment.
OldSoul may offer free shipping on selected products or during promotional periods.

Once your order is shipped, tracking details will be shared via email or SMS.
Customers can track their orders using the provided tracking link.

OldSoul is not responsible for delays caused by:

In such cases, we will assist you in resolving the issue with the courier partner.

Please ensure your shipping address and contact details are accurate.
If an order is returned due to an incorrect address or failed delivery attempts:
- Re-shipping costs may be borne by the customer.
- Refunds, if applicable, will be processed after deducting shipping charges.

If your order arrives damaged or incomplete:

In rare cases, orders may be shipped in multiple packages. You will be informed if this happens.

We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective once posted on the website.

For shipping-related questions or concerns, contact us at:

📞 +91 7740095682
📧 oldsouledition@gmail.com